This Privacy Policy explains how WP Pro Host ("we", "us", "our") collects, uses, and protects the personal data of visitors to wp-pro-host.com and customers of our hosting services. This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect information you provide directly when you: create an account or purchase a hosting plan (name, email address, billing address, payment information); contact us via our contact form (name, email, message); sign up to receive communications from us (email address). We also collect technical data automatically when you visit our website, including IP address, browser type, pages visited, and referral source via analytics cookies (with your consent).
We use your personal data to: provide and manage your hosting account; process payments and send invoices; respond to support enquiries; communicate important account information (service notices, policy updates); send marketing communications where you have given consent; improve our website and services through anonymised analytics.
We retain customer account data for the duration of your contract and for 7 years thereafter as required by UK tax law. Support communication records are retained for 3 years. Analytics data is retained for 26 months. You may request deletion of your personal data at any time -- subject to legal retention requirements.
Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion of your data ("right to be forgotten"); restrict processing of your data; data portability; object to processing. To exercise any of these rights, contact us at privacy@wp-pro-host.com.
We use essential cookies required to operate the site, and optional analytics cookies to understand how visitors use our website. You can control cookie preferences via the consent banner on your first visit. See our Cookie Policy for full details.
For any privacy-related queries, contact us at: privacy@wp-pro-host.com. Last updated: January 2026.